Eight promises
Written because these are the things people tell us go wrong in property. Each is in our terms, not just on this page.
Listings that are real
Every listing says who listed it and shows each check as done or not yet. Owners reconfirm every 30 days or the listing is hidden. One tap on "no longer available" pulls it.
Why: Fake and stale listings are the most common complaint on property sites.One price, shown early
Total, tax, what you pay now and what you pay later, on the page, before you give us your number. No surprise fee after you say yes.
Why: Hidden charges and raised quotes are a top complaint.Refunds in writing
Cancellation and refund rules are one short paragraph on every villa. If it is not as shown, we move you or refund, without a fight.
Why: Refund delays and "not as pictured" stays are frequent complaints.Your money is not ours to hold
Payments go through a licensed payment partner and are split automatically. Token money goes to the seller, not through us.
Why: Deposits and tokens that never come back are a repeated complaint.No spam, no crowd
Your number goes to one person for your enquiry. We do not sell it, share it with many brokers, or call you for other products.
Why: Spam calls after one enquiry are widely complained about.Brokers: no subscriptions, no credits
We earn only when you earn. Each lead goes to one broker, is checked by phone first, and is free to export.
Why: Brokers report paying for plans and leads that were fake or unsuitable.Reviews nobody can delete
Only real guests and real clients review. Bad reviews stay. Owners can reply but not erase.
Why: Trust needs honest ratings.A person, always
A named person on WhatsApp. If an AI answers, it says so, and a human is one tap away.
Why: Support that disappears after payment is a top complaint.